Recent content by wdfarmer

Thanks. I was able to update the video driver successfully, but it didn't fix the ATP trendline bug. I've reverted to the old video driver. Would you try this test case for me? 1. In ATP, open a new chart window. Make it a 2-day line chart with 1-minute frequency, of symbol POT. 2...

53vn, thanks for that information. I'll try updating my video driver to see if that helps with the line drawing problem. Like you, I'm an active trader. Maybe that does help me get pretty good service from the active trader group at Fidelity. I'm still on a learning curve as a trader...

I had a follow-up thought: I think Active Trader Pro support is lacking because the product is deliberately positioned to be less featured than other products. For example, Fidelity evidently has a close relationship with the owners of Wealth-Lab Pro. So, I don't expect we'll ever see...

ednir, I agree that Fidelity Active Trader Pro support could be better. Fidelity's staff are, as you say, helpful, but not enough priority is given to fixing problems in their software. Why doesn't Fidelity become a responsible software vendor and maintain an official forum to post bugs and...