Recent content by twinj

Thank you for your kind words tomorton. I have decided to request for an ombudsman to have a look at the complaint instead of just the investigator. I requested it to the investigator with a few points and now he would like to look into it further. I mentioned that the terms and conditions were...

I can finally report on ombudsman's result. They focus on complaints regarding people who have lost money so as I have been making money through spreadco, my complaint did not apply. They saw nothing wrong with the terms and conditions of spreadco. It appears that they can have the statement...

I tried to log in and the error message states account is dormant. From my search for another spread betting provider, I contacted over 20 from the well-established to the not quite well-known. I asked them whether there is a minimum duration you have to hold a position for. If I remember...

My account has been suspended (business relationship on hold) for 6 months. All I asked is what I needed to do (e.g. how many trades on dealer referral) to get off the dealer referral. The reason is I used the word stressful in the email. I used that word back in January when they placed me on...

I have asked what dealer referral means with regard to price movement unfavourable to trader. I.e do they execute it or give me a requote. I am pretty sure that if it is favourable to me, they will requote so I suppose they should give me a requote for the unfavourable case. Also asked how long...

Sorry for repeating, forgot to reply directly to your post. Please can you tell me who I should write to? I have already pleaded my case to your CEO and I am corresponding with an employee his first name begins with S and ends in j. He seems to understand and partially sympathises with my...

Please can you tell me who I should write to? I have already pleaded my case to your CEO and I am corresponding with an employee his first name begins with S and ends in j. He seems to understand and partially sympathises with my situation but his hands seem tied. So anyone else I can contact?

Hi everyone, I am seeking to be removed from dealer referral status because I am prepared to change my trading strategy to suit their terms and conditions, namely be prepared to stomach losses for more than 3 minutes even if it looks like I have got it wrong. I am still not clear completely...

Thank you for posting Spread Co Ltd. If you have been following the thread, you can tell that Spread Co have been unfair to me in placing me on dealer referral. That is to say, someone at Spread Co did not inform me properly of your terms and conditions which led me to infringe on your terms and...

most spread betting firms are now variable spread with slippage it seems as opposed to fixed spreads with requote/rejection model. What I don't like the former is when there is an abnormal situation such as disconnection of the internet say and you could be left hanging and filled at an...

Just received confirmation not from the CEO but someone that is keeping me on dealer referral. All trades should last a minimum of 3 minutes. It is a shame that I was misled by one of his colleagues that it would be understandable to close loss-making trades within 3 minutes.

Since I did not get a clear answer from spreadco from either my account manager or the person who has put me on dealer referral, I have asked the CEO about whether FIFO (first in first out) means it would be wrong to open a trade and close the trade within 3 minutes on a loss-making trade? It is...

Thanks for your advice but they tend to be variable spread with slippage (you click on a price and get a different price).

Thanks tomorton, since I am looking for a new spread betting service, could you tell me which one(s) you use and are happy with?

Thank you for posting britkid99. I like spreadbetting because it is tax-free. I don't believe spreadco were thieves because I made good returns using them until they placed me on dealer referral. For close to fifteen years, I have only been using spreadbetting. I agree the about so many years...