Recent content by signal

Further to this I quote the email sent to me when I queried quote Due to anti-money laundering legislation it is standard procedure for all clients to produce the necessary documentation regardless of the amount of time your account has been open unquote documentation being a copy of my Bank...

Thanks, so it may be down to an untrained member of staff in the Withdrawals department. I did try to tell him that my Debit Card details had been saved when I deposited and this is where the repayment was expected to go.

I opened an account and funded it with £100 from my bank debit card. I immediately changed my mind about the account and completed a withdrawal request which was confirmed and then followed up with a request for a copy of my bank statement showing the payment to ETX. The payment is not going to...