Recent content by pteron

I had a similar trade happen - I clicked to buy (with a stop and limit) but the system timed out. No trade appeared in my order window and the system was behaving strangely. About 20 minutes later, I received notification that my stop order had been triggered, losing me 50 points. I logged out...

Just had a call from them and they have reversed the hidden trade that the system made, so at least they stand by their system and fix things. Admittedly this is in a small "try them out" account. I hope they'll still be this good when I deal serious money.

Capital's platform has been a complete mess this afternoon. It has been timing out but still kicking off trades in the background without updating the open orders. It has been ignoring stops. Shambles.