Recent content by pdaigb

If your position reopened at 70 I bet the previous day's position was settled by them at or close to 70. You won't have lost out on the price move - no spread betting company would do this. If you have lost out then it's an error and they'll correct it.

Minor correction: There has actually been a client with 5 rejections today, although he was able to place 25 other bets without difficulty. 5 out of 30 attempted deals is a very poor rejection rate by our standards, but in our defence the client was dealing only on high-delta hourly binaries...

Looking at our deal monitor, I can see only one client today (out of several hundred) who experienced 3 rejections on hourly binaries. I can see only 4 rejected deals across all clients on hourly binaries. Hourlies have a very high delta. A slow internet connection can lead to price tolerance...

Nutter Punter We did indeed have technical problems yesterday; I was unaware of that when I last posted. Despite these problems only 5 individuals experienced 1 or more binary rejections yesterday. You experienced the most, and I'm very sorry about that; if you've spoken to the desk I'll leave...

Nutter punter Not knowing your account number I can't really comment on what went wrong for you yesterday. However, looking at our records, out of well over a thousand clients I can see only one account who had 5 rejections yesterday. This client had 25 other deals accepted without a problem...

Yesterday we increased our price level tolerances across all binaries. The new parameters may still catch some slightly delayed deals, on hourlies in particular (because the hourlies have very high deltas even by binary standards). But hopefully those users who have encountered problems will...

I work for IG in the area of binary bets, and have followed this thread with interest. I would like to make the following points: IG's systems do not have the capability to reject trades or change prices in response to the following parameters: (i.) A client's overall profit or loss (ii.) A...