Thats very strange! I phone them regularly to find out spreads and place trades, a very simple procedure...
Your phone the dealing desk... give them your details... and thats it, job done. If you get through to a receptionist say.. can you put me through to the dealers.. and they do it.
Then...
Did anyone go to the IX show this weekend? This thread is for discussing the benefits of going and why you went, if anyone did!
I found it really good as you meet people face to face to discuss/compare services and there where a few interesting debates and presentations.
KidPlunger