Definitely not a flexible ISA.
Got the explanation below from another department at IG along with a goodwill gesture as this had been going on for quite some time.
Tortoise Pipeline & Energy PLC Merger
On the 23 December 2024, Tortoise Capital Advisors LLC announced that they had finalised...
i'm probably. not explaining well but what i'm saying is I put 20k for the year into a different isa account and IG have moved 5.6k out of my ig ISA. As a result of this i can not put another 5.6k into the IG account to replace it as IsA rules do not allow this, as far as i know and have lost...
Loss calculated as 20% £5560 as this is £5560 that is no longer in a tax free isa. I will not put anymore money into IG so it will only go into my other accounts from now on. also last call with them they say its Tortoise pipelines fault (the fund) and that i should contact them to sort this out...
So, after weeks since i brought this up with IG, they have just told me its not their fault but the fault of HMRC as Tortoise Pipeline merged with another subsidiary of its self which is not tradable within an isa and therefor Tortoise Pipeline was moved from my ISA account to a trading account...
I have been using ig for many years but have had problems where they have cost me in the past. i also have accounts with 4 other companies, the best being Spreadex but thats for Spread betting. Overall I would say HL are very good and professional unlike IG who hide behind layers of people if...
I have funds in Tortoise Pipeline with iG. Some weeks ago they moved my funds in Tortoise Pipeline from my ISA account to my Trading account without notifying me. The effect of this is that I have lost £1150 in tax free cash as over £5500 was move out of the Isa. I have been with IG many years...