Recent content by jrsween

I was using the IB software when this happened. It only effected the YM contracts as that day was a 900 point swing. I talked to the trading desk and they just said there was a problem and would not tell me any more. From what I can tell, it was the margin calculator that was the fault. I...

They offered me the same credit twice. I turned it down both times. The phone clerk told me it was a computer glitch and it took the programs an hour to fix when I called. I am meeting with my lawyer on Friday about sending a complaint to the NFA about it. jrsween

Hi all, I am wondering if anyone else had any problems with Interactive Brokers on September 19th? I am fighting over an IB outage where I could not close out my trades and IB is willing to give me a credit of about 9% of the error if I agree not to seek further compensation. Any advice...