Recent content by gnwalker

Having looked at all the facts I have written to IG today to seek clarification. I have nothing to loose, the only thing that really annoys me is the fact I was clsoing out positions succesfully which they have honoured and would have kept closing more out if the limit orders had not been hit...

interestingly I have just been through the statements and I did manually close 1 position out via mobile phone dealing platform at a price of 4684 and another at 4857, yet they said the market bottomed at 4813. The rest of mine closed at 4500 or 4452 via limit orders which then prevented me from...

I am not sure there is much point as the T&C's that someone posted earlier allows them to do this. Actually about 6 years ago I got caught on the wrong side of a bet on Barclays Bank during triple witching expiry. They refunded me the money on the same basis/explanation they have taken these...

I had the same experience and my limit orders were triggered at 4500 on a large short bet. The following day IG had taken over £18k of profit from my account and re-opened the positions. When I phoned to dispute this and try and negotiate some form of settlement I was given a short sharp "no...