Recent content by daytray

Thanks for you fast reply. Yes, I am in NSW too. I also just lodged a complaint with the Financial Ombudsman, the responsible entity for this stuff (as adised by ASIC). You can lodge a complaint with them under http://fos.org.au I also called them (1300 780 808) and they were extremely helpful...

THEY REFUSED A REFUND! Unbeliavable! 54 days after lodgement of my refund request they just sent me a generic letter stating that the enforcable undertaking only applies to the OPTIONS SHARE RENTAL product (that is exactly what I have bought!!) and only applies to the promotional period of...

Good on you! How did you do it? I just started the refund request process. My future behaviour (e.g. media) will depend on how quickly they provide a refund now. I purchased the product before the campaign period the ASIC refers to. The claims, however, were exactly the same ("renting shares out...