Recent content by ascon

http://www.cnbc.com/id/15840232?video=826876440&play=1&__source=RSS*tag*&par=RSS Freddie, Fannie Fears Make Markets Nervous - www.LenderPolice.com - Police Blog - Lender Police - Real Estate Mortgage Loan Analysis --

Thanks for your response. There is still some misunderstanding here. I have still not had a response to my letter of complaint sent, by recorded delivery, to Mr Guillermo Lopez-Perez on 7 June 2008. On one hand you appear to state that you investigated the small indicative sample of 8...

I have made my points about CS interest charges in some detail. If you think that there is anything which I have written which is incorrect or misleading please let me know. You have the style of a man who is very clever - so I am ready to be corrected. I note though that you and Mr...

Thanks for the reply. "borrowing money...which is what you are actually doing here even if you dont properly understand that point " Really, I do understand. If I have 30K in my CS account and take a £1 GBPUSD rolling daily position overnight then CS will charge me a fee. The reality is...

So, you can make a dismissive comment about the interest rate issues because there does not seem to be a lot money involved but when it comes to the very serious matters of incorrect close-out rates, delays in closing contracts, the CS complaints handling process, misleading responses given by...

Your recollection of events is incorrect. The actual sequence of events is properly documented in my letter copied in post 4402 The "big list of deals" contained only 8 suspect transactions. I have NOT had any response from CS in connection with list. It took me day or so to analyse the...

I am not calling you a fool and I am not being rude to you. "point 1 is just a complaint that we do not pay interest on client funds. I accept that this is a sore point for some clients but that is company policy and is unlikely to alter." "I am observing that you do not pay interest on the...

I dispute your claim that the stop was fairly hit. If the adjusted stop level is picked up and used for calculation of the loss on the contract then it must have been detected by your software before the stop level was hit. I have noticed on other contracts which are fairly hit that they are...

Thanks for the reply. I will deal with the matter of interest charges here and with the the handling of my complaint separately. "Using your example: as an example if you sold £1 today in GBP/USD and it close at 1.9200 this evening you would be charged ((2%-5%)minus2%x19200/36500...

Try one which offers an audio news stream - IGIndex, for example, provide slighly delayed information from the Real Time Analysis and News (Ransqwauk) for free which can be very helpful if you are trading alone and need some explanation for why the markets are bouncing around. Tony

I am hoping that my post will flush other other instances of failure by CS to deal properly with complaints. In which case there might be a call from the FSA and an instruction to take on board the burden of "treating customers fairly". Tony

Quote: Originally Posted by capitalspreads grantx you might as well say the same about any contract. But in reality if a client found an error going back to the biginning of our business (oct 03) we would adjust his account in his favour. As we have never had an instance of an error going...

There are a number of things to consider with interest rates. 1. Simple interest versus Compound interest. 2. Deposit made by client - either through the specified margin or the "locked-in" margin when stops are place far back at some time in transaction. 3. Is the calculation correct or does...

Yes, I have all e-mail confirmations. I also began to take screen shots when I spotted the problem. It would be much easier for Capital Spreads to audit this than it would be for me - they must have a P/L for each transaction based on actual close-out value as opposed to stop level. Tony