Ah, that may have been why you didn't receive a response. The info@trade2win.com account actually goes to Eamonn (EK1) and he's on holiday right now. The support@ and andrew@ accounts will both go to me :) I'm glad we at least figured out what the problem was!
Just wanted to pop in since Paul sent me a link to this thread. I'm not sure why I haven't received a message from you, I show two messages from when you originally signed up back in May but nothing since then (not even in the spam folder :confused:). Next time feel free to email me directly...
It's not something that you missed, it's just a feature we currently aren't supporting. However, if there's a lot of interest or support in it we could get it implemented fairly quickly for you.
Thanks for pointing this out. It seems we're able to duplicate the error, so we'll look into it a little further and see what we can do to fix it so it is fully working.
If you see any more Bugs, please post them in the Bugs/Features forum so we can keep you up to date on them a little easier. :)
Hi Willy,
Another suggestion for you would be to use the "Quick Reply" option down at the bottom of every page in a thread. Unfortunately this isn't available for creating new threads, but it does give you a window to reply in without seeing the smileys (although it does have a dropdown for...
Hey all,
We have changed the process slightly, but it still shows the user's old username for a while. What we now do is add "Formerly Known As <xyz>" in the user's signature. They are required to leave it in their signature for a week, but after that time they are able to remove it. We've...
Thanks timsk, hopefully he won't be too rough on me. :)
I'm looking forward to meeting many of you and working here on the site. As Sharky has said, I have some customer support history; so if you've got any questions don't be afraid to ask.