Recent content by 4ex

So it has happened to someone else with the demo account, I have reported this same problem and made to feel like I'm the only one this has ever happened to. I would expect the demo to work as well if not better then the real thing.

I agree, and if your buying or selling breakouts when the market is moving quickly chances are your getting into the market at the wider spread. So it is really a 2p spread.

I'm looking forward to what they have to say.

Interesting ... I just logged in now and it only has about 2 bars showing, when I mouse over it, it says Poor (socket) [version 1.05.26_A] 30 seconds later it shows all the bars and says Excellant So what causes that problem?

I'm sure I could open a live account without funding it right away but I still wouldn't know if the deal ticket works any better. I will look at that connection status bar next time I log in. You seem to think highly of their service. Thanks for all the info.

I kind of thought there be someone else out there that would experience similar problems, since my computer has worked well with other platforms. I had not noticed the yellow triangle in the lower left corner, is this on the deal ticket? I can't access that now being the weekend but will try...

The deal ticket worked the next morning using internet explorer but went on the blink again in the afternoon, at times it took 3 or 4 clicks to get out of a trade. Tried it with google chrome but didn't work much better. I tried City Index and must of made about 30 trades at various times...

I'm the only one that has had this problem? That is so laughable, I guess that is why I seldom ever call support, that is usually the canned answer, never heard of that problem before, your the only one. I noticed someone a while back had posted a similar problem with execution, not sure...

I tried today and made about 8 trades using Internet Explorer as my browser which I never use and all 8 trades worked fine. I was using firefox earlier and have the latest version, not sure how it would affect it but maybe that was the problem. Have to try again tomorrow and see if I get...

If I had no interest in solving this problem why would I have posted in the first place???? As I said in my first post I was looking at spread betting and noticed they had a 1 pip spread on the eur/used and that is why I was interested. If there is a problem in the first place? I'm looking...

Funny you say Oanda, I do have it and works great, without a hitch, I don't recall a miss in a long time. I was just interested in looking into spread betting that is why I was trying out the platform. Perhaps I should look at IG, execution is of extreme importance. I don't even care if...

No haven't contacted your support. I did turn off my AVG just in case it was part of the problem but when i tried it today was the same problem. Keep getting the message that it had expired, I could understand if the price was not updating on the trade ticket. Seems to work always on the...

I just finished doing 8 on MT4 Exness all without a hitch. So I don't see having a internet connection problem as I have used various other accounts to. I'm in Canada so perhaps it may not work here, though don't see why that would matter as I have tested other accounts not located in North...

I posted about a week back about problems with the demo order ticket, tried it again today and the results where no better, 7 out of 8 times it said it expired, funny considering the price is updating live. I liked the 1 pip spread on the eur/usd but it really isn't a 1 pip spread if you...

I opened a demo acct before Christmas, wanted to try a spread betting platform and liked the 1 pip spread on the eur/usd. The problem I found was the order ticket seldom if ever worked on the first click when exiting a trade. I tried it again today hoping it would work better but found it was...