Five Steps to Use the Knowledge of Lost Trades

Very poor. the author has clearly just ripped out some text of a sales manual and replaced 'sales' with 'trades'. who here has any customers?

shameful self publicity.
 
Totally irrelevant to this site.
I would rate it zero if there was such an option.
 
"if you have an accurate record of all enquiries from customers - Both your actual trades and your lost trades"

Customers ???

Honestly - if you are going to replace 'sales' with 'trades' - be consistent....
 
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