Recent content by mebz

Dukascopy just announced no negative balances. Truly the right move for customers.

Ah... Thanks for clarifying that.

Get in touch mate. [email protected] This is no time to be shy....

hi Jason Could you please provide any details as to how IG was still running smoothly? I refer to times between 09:30 and 10:05 on Thursday after Snb pulled the rug. Any info could well be much appreciated by others. Thanks

And [email protected]

Hi Forker. Can you elaborate as to what makes you think they don't have a leg to stand on? Any info that helps people would be very appreciated by many

do not despair just yet. IG are a reputable company and those that are in the negative should pray they follow suit with Oanda and wipe off negative balances. Their complaints team will get back within 8 weeks after which you can then get in touch with the FOS. However in the meantime pls work...

Seek some legal advice ASAP . Don't rush to go bankrupt. You have to put a complaint in and ask for the sequence of events at IG for you to have been filled at that price. Effectively what they have done is manually work out what their exposure was, then sold the positions.

Oanda put their clients first. I don't know for sure if they had an outage or put a pause on their platform . However, they have wiped negative balances. This is a true sign of a client/customer focused company and they deserve recognition and respect. +1 for Oanda

I've also just heard that IG honoured guaranteed stops and tried to honour stops near levels.

For what it's worth to some people, I have heard the following process was followed by IG on closing EURCHF positions - All client positions were first aggregated to ensure a "fair" price for all - Then they tried to sell. I don't have the timestamps as to when the positions were finally...

He needs to seek legal advice and know his legal standing with regards to what recourse there is for the broker to chase up on the losses. Some brokers have wiped out negative balances already. I haven't yet heard of anyone receiving any demand letters yet. The more people that can get...

Did anyone suffer losses on EURCHF as a result of the SNB floor pull? If so, which spreadbet broker and what level were you out at?