I use it. Support is good. It is good for me because I set it up to trade automatically while I'm at work. (When I first got it, I watched it a few times and it is quite clever...)
I like that they post genuine statements and real trades in their blog.
You adjust how it trades to your own...
I've been trading for quite a while now. I like to day trade futures, but don't have that much time now to watch markets. I got some software a while ago that helps automate my trading, and have been reasonably pleased with it. (Not a black box.) So I'm still involved, despite heavy work...