Recent content by lcgbad

yes it would be normal, during the early morning trades but this is off peak when nothing really happens...in a sense...except for the "price error" so it seems and in the past, this market always opens on time except now and the forseeable future.

Sorry, what I meant to say was they delayed the opening of this particular market by 5 minutes because of the fact that their system is faulty, this market is very open to anyone in PPT but not sure if the same fault appears on other SB under the LCG unbrella.

Thanks Vorbis, I shall check it out

I could do but I won't be trading in this market for the time being until I sort things out with PPT if ever. btw, can anyone recommend any good sites that provide live feeds without having to pay, I would like to compare graphs against PPT to see if there are any anomalies.

just a quick amendment to my post, it looks like they haven't actually fixed the problem but instead delayed they market by 5 minutes! 5 whole minutes!!! lol are we dealing with a bunch of cowboys here? this delay has inevitably affects everyone who trades in this market for sure regardless of...

I agree with your statement that once a contract has been bought and sold and fees have been exchange then it is a done deal, especially if these exchanges have been completed several times in the past week or so, I have just received a response from LCG telling me that they're standing firm...

Yep, I can see from the graph that they have been quoting incorrect prices for a good few weeks and yes, sadly, it looks like they now have a contingency plan to stop anymore pricing errors being executed for the particular trade i.e. not all trades are affected (that I currently know of)...

Well, following on from my last email, I have just gone through some of their T&C's ans surprise surprise they have protected themselves with a halo and a shield: --- 4.6 Before access is permitted to an OTP or a DTP you will be obliged to enter your username or account number and password...

Nope, they have clearly done that, all in one fast swoop, then have the audacity to send an automated transaction email stating that this is the "wrong opening price", no "if's" or "buts", like it or lump it, my completely valid trades which were bought and sold for the duration of the week was...

I now know, but boy am I angry, not just because I've had my profit taken from me but because my loss over the period with them is much greater so getting at lease some money back would help cushion the blow.

Thanks for the quick response, I have contacted them and they're trying to give me the run-around which I was expecting from them, at the moment they're showing me screenshot of what the real price is from a completely different system that we have no access to so I can only take their word for...

Hi everyone, from what I've been reading about PPT it looks like I'm not the only one being stung by them, I've been making trades which have made me profits of up to +£800 from these guys just for them to turn around and tell me that they have been providing me incorrect prices for these...