Recent content by joqqy

I thought so too, but there is always an option to take the case over to FOS, but unfortunately, when we sign the agreements, we can read very clearly that we can almost never be right, even though logic tells us differently.

Hi Pferd, Yes, IG refunded the trades recorded on the video, but refused to accept that as evidence for the intial reported erroneous trades that they wanted evidence for. When I reported the erroneous trades to them, they said they need evidence. When they got the evidence, the dissaproved it...

Hi trader9281, I believe the same applies for all IG SB/CFD non professional clients, as explained here: IG Index | Strength and Security Best Regards

Hi bid_diddler, Are you also missing the point of this thread? I don't think so. You should really restrain from trolling when the idea pops up in your head, it's getting a bit old on forums. Best Regards

shortsell, I will not comment your "bizarre" opinion on trading different timeframes on the same instrument, I hope you understand because we are not communicating on the same frequency. As far as the emini and regular contract, that is correct, they won't net out. However, it is still beside...

You need not be a software programmer at IG to contribute to the subject matter of this thread. I also explained the different timeframes to you but I think I am beating a dead horse with you. Be Well

Shortsell, My strategy has served me well. You may not like it, which is fine, but for some reason you seem unwilling to discuss the very subject of this thread, which is concerned with a software issue. You are totally ignoring the main point here. Please post a different thread on what...

Avoiding discussing what? That you think holding a swing long and catching smaller smaller shorts on a different timeframe is wrong? That has nothing to do with the software issue etc. Please, If you don't mind, I would be happy to discuss the software issue with you if you know anything about...

Did you read my running long against a short on another timeframe? I think that explained it perfectly. But again, that is not the point, but the software issue is (no matter if it is a good strategy or not).

Shortsell, The function is there exactly for that purpose, and will suit some strategies, while not others. Imagine you have a winning swing long, and you want to let it run, but you may also want to catch smaller waves down to short with a smaller timeframe. It's all about individual strategy.

You can have a swing position (and ignoring the waves towards your target) and simultaneously trying to catch/scalp smaller waves. However, that isn't really the point of this thread, but rather the software issue (or whatever the problem may be) Best Regards

Hi shortsell, Trading the same instrument in DIFFERENT TIMEFRAMES Best Regards

Hi trader9281, IG is still investingating the case and I am awaiting a reply. They told me initially after I provided them with physical proof, that they would get back to me in a few hours or the next day, but it seems it will take longer than that, up to 8 weeks I was told. I will indeed...

Hi Guys, I would like to update on the progress on this matter. I have had another failed trade in the same way as described above. "Force Open" box failed yet again to hedge and instead closed an existing position. I have VIDEO CAPTURED the whole incident and submitted the physical proof to...

It is the exact same box Pferd. You can choose it on the simple chart in the "Pure Deal" Platform, via the order window shown in the link I provided, or through the advanced charts (ProRealTime charts). :) Best Regards