Hi ww361,
I have experienced similar to you. When you are trialling the product things are fine.
I too signed up for a subscription to the forex for 3 months and found the customer service pitiful to say the least. You send responses to the programming department and half the time you will...
Actually one thing I meant to add in all fairness to them though, is that the product is absolutely fantastic.
The support is the only thing letting them down.
Well guys. Two years later (and I do subscribe and I can say it hasn't really changed very much.
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