JO,
If you have a software related question. If you lose your Internet connection. I have experienced long hold times. Service the Techs are not very well trained, your questions are better answered on the online forum.
I bought Jay's books and his video (Level II Trading Warfare) then gave his site a try. I can say lots of people make money in the pit. It was a lot to learn in a 2-week trial for me, but Jay was very helpful and I enjoyed the room. Some of his lingo was hard to get at first PUP breakouts, 3PB...
I guess im the newbie sucker I tried it about 5 months back and as stevet said "if he wont do a free trial and you have to pay to see if it works - that should be giving you a big fat message about the validity of his claims" sorry to say but there is no way I could have got the trades he...
I have used trade station for about 3 years. The software, execution, and data have been great, but the main problem with them is the service and hold times are very long.
Chris