Recent content by aussie1

I didn't update the thread after making all those posts last month. Anyway the conclusion was in the end I left it for a week due to holidays etc. When I came back my account base currency had switched from GBP to Euro - which I had tried to do before through Account Mgmt as suggested by their...

Yeah this is exactly what I'm finding. Now why couldn't their support tell me this? First they tell me it's because my base currency is GBP not EUR, so I change it to EUR. The next day however the change still hasn't worked (it shows base currency EUR in account management but still base...

As I said I've already spent over 2 hours on 2 separate days with their customer support (chat support), nothing's improved. FWIW I've opened a ticket now in the ticketing system. If they can't resolve it and show me a way I can do straightforward trades like this in future I'll have no choice...

I actually have Euros and am trying to trade AUD products. The problem is I can't trade anything, nor convert any money.

Yes, as far as I can tell it won't allow me to convert currencies. And because my account is set to a base currency of GBP and my initial cash input was in Euro it appears I can't buy anything at all. I tried changing my base currency according to instructions from their support but it hasn't...

Yeah I've only got a cash account.

That's right, I've spent hours with support but they keep telling me different things

The problem is IB isn't giving me a line of credit automatically - is your account a margin account?

Yeah that's how I was hoping it'd work. However so far I haven't been able to do this with IB

I have an IB cash account so their system won't loan me money, and I don't really want it to. I just want to do a simple conversion of cash into 3000aud and then buy the shares

I've just opened an IB cash account and am a bit confused about how to convert money for buying shares. My initial deposit is in euros and I'm trying to buy shares on the ASX which of course are in AUD. After 2 hours in the past 2 days spent in the online chat support the conclusion from IB...