TradeStation network down???

This is a discussion on TradeStation network down??? within the Trading Software forums, part of the Commercial category; My TS froze a few times today and now I can't log in. Got 'Logon failed' message. TS network status ...

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Old Jul 19, 2006, 7:21pm   #1
 
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TradeStation network down???

My TS froze a few times today and now I can't log in. Got 'Logon failed' message. TS network status show all green lights!! and my internet is fine. Anybody get the same???
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Old Jul 19, 2006, 7:30pm   #2
 
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I had a few probs earlier this afternoon, but I think that was my laptops protest about the heat!

All OK now.
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Old Jul 19, 2006, 8:30pm   #3
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i've got the same

i'm on the line to tradestation at the moment. they say they have problems with BT customers but I am NTL so they are investigating
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Old Jul 19, 2006, 8:35pm   #4
Joined Dec 2003
just off the phone - they say they have trouble with several UK based ISPs and they believe there is some form of server issue on this side of the Atlantic. They are trying to resolve from their end but advised me to contact my ISP to have them try to look into it as well
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Old Jul 19, 2006, 8:55pm   #5
 
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leovirgo started this thread Hi Gareth

I am using NTL, too. By the way, do you know how to transfer custom analysis techniques and indicators to another PC? I have ADSL connection and TS is working fine with it, but my TS engines are all in NTL computer. I can switch the net connection but today made me realised that I must back up my work and should have the same working PC( laptop better for mobility) for emergency.
thanks,..
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Old Jul 19, 2006, 10:41pm   #6
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I'm sure there is a more direct way , but if i remember in the past i simply emailed my formulas to myself when i changed computers .
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Old Jul 20, 2006, 10:17am   #7
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TS has been a nightmare of late, they have had a persistent problem with delayed data from Nymex and today everything got delayed. Comex was delayed by minutes. In my time dealing with them I have often found a very poor response to problems concerning data. It is very unprofessional and frustrating. I always make sure I have at least one other data source for every market and looking at geting "owndata" to get that feeding into TS8.
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