How would you improve the T2W store?

This is a discussion on How would you improve the T2W store? within the T2W Feedback & Announcements forums, part of the Off the Grid category; We'll be sending a questionnaire out to all members later in the month to get your view about all aspects ...

View Poll Results: How would you improve the T2W store?
Bigger discounts 7 33.33%
Weekly special offers 3 14.29%
Wider range of products 8 38.10%
Free shipping 4 19.05%
Sell branded merchandise (eg. tshirts & mugs) 1 4.76%
Sell computer hardware (eg. multiscreen graphics cards) 4 19.05%
Sell member articles/factsheets 9 42.86%
More downloadable demos 8 38.10%
More information about each product 8 38.10%
Extend the money back guarantee to 30 days 1 4.76%
Deliver worldwide 2 9.52%
Better navigation/layout 0 0%
Other, please specify in thread 1 4.76%
Multiple Choice Poll. Voters: 21. You may not vote on this poll

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Old Dec 11, 2003, 5:46pm   #1
The Staff are paid members employed by T2W to perform some specific role such as editorial, advertising or technical work.
 
Sharky's Avatar
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How would you improve the T2W store?

We'll be sending a questionnaire out to all members later in the month to get your view about all aspects of the site, good and bad - and we'll be incorporating the feedback we get into the new version of the site due to go live the first quarter of next year.

In the meantime, here's a quick poll to get us in the mood - which simply asks how you would improve the T2W store?
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Old Dec 11, 2003, 6:16pm   #2
 
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Joined Nov 2001
Hi Paul

have a featured product on the front page (where the Store box is now). A simple Javascript would do to get a random product each time you visited the front page.

Please, no popups.

John
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Old Dec 11, 2003, 7:26pm   #3
 
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Joined Dec 2002
Apologies for the vested interest here, I'm trying to switch part of my brain off ands post as a user, I'd quite like to know what the company involved would say in answer to "what's special about your program/product then?" I'd also like them to offer some sort of appraisal of how they think their support is doing - to my view a user buying a program is a TA type who is buying because they aren't into programming - so I don't give a monkey's that it has 8 squillion drop down menus and whatnot, as an investor I want to be able to concentrate on the bits I consider important... personally I think many programs add all sorts of silly extras just to claim they have loads of features, I actually DON'T want features that get in the way without contributing to analysis.
Support - I know of one package I think is really well designed etc but the support is atrocious so I'd not buy it in a million years. Each user has a sort of balance between things like support, features, clever little extras that make life easy, so we're all different to an extent... but when you really can't figure a problem out the last thing you need, often after wasting 2 days trying to sort it yourself, is some moron asking you if the PC is switched on. I used to run a pretty big network of 'proper' Alpha computers with an NT network and Unix stuff hanging off it... I really don't need some 20 yr old in a call centre asking me to check the mouse is attached.
I dunno, some sort of one side A4 essay on why program A is so hot?
Dave
disclaimer - I write Pfscan (EoD), most people here seem to daytrade... so I figure I can post safely, daytraders aren't gonna buy Pfscan so I'm not secretly advertising! <g>
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