CMC data gaps

trendie · Jun 17, 2008

I have been experiencing data gaps on my CMC platform.
Were a bit niggly, but over past week or so, they are getting bigger.
This morning, gaps from 10:35 unitl 11:10 or so.
Shutdown and restart didnt work - gaps still there.

Anyone else experience this? Happening on ALL my charts: DAX, EURUSD. GBPUSD.

Any replies other than the "what do you expect from SB bucket-shop" and "you're not trading real market" or the "they're out to get you" conspiracy theories?

thanks

Victor90 · Jun 17, 2008

Yes, i got the exact same thing but on yesterdays prices.

trendie · Jun 17, 2008

GammaJammer said:
Silly Q I know, but have you tried actually contacting CMC about this?

GJ

not silly at all.
yes, first with the online chat. they said they knew about it, and were fixing it.
then called helpdesk; usual non-committal "we'll look into it / have you tried switching off and back on / our tech guys are onto it. "

bit concerned since I am now running off 5-mins, so indicators get skewed.

magten · Jun 18, 2008

This is slightly off topic but can you give me a short answer on how you find cmc otherwise. I am especially interested in your views on their charts and trading platform.
Thanks

Victor90 · Jun 18, 2008

I been trading with CMC for around 6 months. They are terribly! There platform is slow (sometimes the price is lagging 5 sec) and the charting is not the best, (they have backtesting and writing your own indicators. However, its very basic.). They do not support trailing stops and their staff dont know how the makret works. I asked them how to calculate the rollover cost for USD/JPY. They didnt know and said they would call their currency expert in London, but then they never called back. The news are slow, and it can take minutes from relase of economic data to show up on their software, thats bad if your gonna trade on news. There is also alot of reqoutes, and so on.

This is my grade to them:

trendie · Jun 18, 2008

magten said:
This is slightly off topic but can you give me a short answer on how you find cmc otherwise. I am especially interested in your views on their charts and trading platform.
Thanks

am reasonably happy, when trading off 30-mins, so no probs.
Worldspreads want £500 for every £1 you bet. CMC require only £150. so dont use WS anymore. CapSpreads = mediocre.
CMC were my first, so tend to use them most. charts=cant complain, but cant do the sort of testing I can with Metatrader. platform=does the job.
havent got round to going DirectAceess (falling behind on my business plan!)

GJ: generally, I get my FX data from Alpari and ODL as back-up, so data-integrity not a problem for FX.
but I havent got round to getting my DAX and SPX from alternative source, so am dependent on them for indices.

si1503 · Jun 23, 2008

I am looking at SB's right now, just as a way to get a feel for market entry/exit and stages as I am relatively new to trading and lack the high amount of capital to go direct access, therefore SB seems a more cost effective and simplistic way for me to trade.

I appriciate some of you are unhappy with the live/streaming charts from CMC, however I am more interested in position and swing trading, and hedging against my fund/commodity investments. Therefore as I am not trading intra-day this information is not overly critical. I recently got sharescope to analyse EOD data, to highlight potential trades for the next day, which I will then just use CMC to check the price is still of interest to me and if so make my move that day, and perhaps hold for 3 days to a couple of weeks (with stops in-place of course).

For this style of trading will CMC be a good choice? I have heard one or two bad comments, but they are a pretty popular SB company from what I can tell, so in the grand scheme it is probably only a very minor % that are unsatisfied. It seems from my research that all SB companies have their issues.

Simon

Victor90 · Jun 23, 2008

si1503 said:
I am looking at SB's right now, just as a way to get a feel for market entry/exit and stages as I am relatively new to trading and lack the high amount of capital to go direct access, therefore SB seems a more cost effective and simplistic way for me to trade.

I appriciate some of you are unhappy with the live/streaming charts from CMC, however I am more interested in position and swing trading, and hedging against my fund/commodity investments. Therefore as I am not trading intra-day this information is not overly critical. I recently got sharescope to analyse EOD data, to highlight potential trades for the next day, which I will then just use CMC to check the price is still of interest to me and if so make my move that day, and perhaps hold for 3 days to a couple of weeks (with stops in-place of course).

For this style of trading will CMC be a good choice? I have heard one or two bad comments, but they are a pretty popular SB company from what I can tell, so in the grand scheme it is probably only a very minor % that are unsatisfied. It seems from my research that all SB companies have their issues.

Simon

Hi Simon
Im one of those who dislike CMC but for your purpose i think they would be great. They are very easy to use and you can get help fast if the subject is relativ uncomplicated. Good luck

si1503 · Jun 23, 2008

Victor90 said:
Hi Simon
Im one of those who dislike CMC but for your purpose i think they would be great. They are very easy to use and you can get help fast if the subject is relativ uncomplicated. Good luck

Hi Victor

Thanks for the prompt reply. I just read your other post in this thread and am sorry to hear of your problems with CMC. Hopefully my experience will fair somewhat better, I am not one to ever accept poor treatment from companies I am giving my custom toward. Out of interest who do you use for SB nowadays?

I know this is perhaps a question for a new thread, but are CMC any better with their CFD's? I plan on getting my feet wet in both (SB and CFD trading) over the next few months and finding out which is better suited to me personally.

Simon

CMC data gaps

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