IG Index dispute - advice welcome!

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Old Mar 22, 2011, 12:31am   #25
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Re: IG Index dispute - advice welcome!

I thought it was quite clear from their banner ....
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Old Mar 22, 2011, 1:01am   #26
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Re: IG Index dispute - advice welcome!

Lulz.
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Old Mar 22, 2011, 2:18am   #27
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Re: IG Index dispute - advice welcome!

defender110 started this thread Ha! didn't notice IG had high-jacked my thread with their damn propaganda!
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Old Mar 22, 2011, 8:26am   #28
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Re: IG Index dispute - advice welcome!

IMO i dont think u have a case here , sometimes SB marketmakers put certain markets on phone dealing only , it happens , but i think because u tried to call them and their lines were busy then they should compensate u and pay u some of your loss

Last edited by tar; Mar 22, 2011 at 8:37am.
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Old Mar 22, 2011, 8:52am   #29
 
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Re: IG Index dispute - advice welcome!

stops are vital. anything can happen. power go down due to sunspots, virus attacking computer, software update freezes screen whatever. one has to have a plan for 'if i can't get access to the trade what do i do?'.

its not uncommon for sbs to lock out of a trade. its 'a feature' of dealing with them.
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Old Mar 22, 2011, 10:07am   #30
 
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Re: IG Index dispute - advice welcome!

I can fully sympathise with you as I also had a position open on the Nikkai 225. However I did have a stop placed (not guaranteed I admit) but it sailed straight through that so having a stop wouldn't have done you any good at all. They since claim this was due to slippage in a fast moving market, I could understand a few points but I ended up almost £800 down when all said and done.

Much like the rest of the financial system today the regulators are in the pockets of the institutions so even when the fraud is blatant they end up with a very small fine to make it look like the FSA actually have some teeth.

Needless to say I have now emptied my account at IG. There is some good advice on here but the reality is this you won't get your money back and if anything they will rile you furthermore with their "what you gonna do about it attitude"!
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Old Mar 22, 2011, 11:39am   #31
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Re: IG Index dispute - advice welcome!

You could have a second account with a different spreadbetting company and take an opposite position, add more funds to igindex to make sure that they do not liquidate your position.
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Old Mar 22, 2011, 12:23pm   #32
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Re: IG Index dispute - advice welcome!

Quote:
Originally Posted by 6am View Post
You could have a second account with a different spreadbetting company and take an opposite position, add more funds to igindex to make sure that they do not liquidate your position.
Why would you want to take an opposite position to what you want in the same contract, how you gonna make any money.??
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