need help for my research

Helo dear forum members!
I would like to ask you dear fellows if you be kind and please help me in the research that i am condacting for my Master degree.
I know that You want to know for witch degree so i will tell you to set any doubt from you i am an
Ergonomics Engineer in the Tel Aviv University, the theme that i choose for my research is how those web sites Ergonomics Affects on new costumers and help them to become new consumers of your products and services.(For all of you that dont understand what does Ergonomics means, it is the "science of the human factor engineering").
So for the questions that i want to have some answers for' if you be kind to answer are:
1.
Do you think that the current spread betting sites are easy to under standing to a person who never had any expirience in spread betting or in any financial investment?
2.
Do you think that the current spread betting sites are explaining in a good way the ways that you can "earn" money in them?