newbie - demo spread bet slipped question

m18oos

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Hello all first post

Can some one tell me if this sounds right, i had a short on Betfair opened at 1430 with stop at 1550 and limit at 1360, it spent a while going up towards 1500, then the position was closed at 1443. The price had moved suddenly down into 1200, they say i had been slipped because market gapped. But why close at 1443 for a loss and not close at the gapped position even if it was below my limit?
 
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