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Yup - I'm taking a one month feed from Reuters Datalink. After two days of exploration my feelings are:
Positve - breadth of data (esp. futures & indices), integration with Downloader is good
Negative - UK equity data looks like it is based on reported trades for highs & lows, so there is a lot of spikey behaviour on late reporting. Not so bad that you can't read the chart, but the data is definitely not clean like it is with ShareScope for instance ...
Hope that helps a bit
Positve - breadth of data (esp. futures & indices), integration with Downloader is good
Negative - UK equity data looks like it is based on reported trades for highs & lows, so there is a lot of spikey behaviour on late reporting. Not so bad that you can't read the chart, but the data is definitely not clean like it is with ShareScope for instance ...
Hope that helps a bit
anyone here receive EOD data from reuters? I'm signed up to receive european stocks data but its now 8pm in Europe and i haven't got the data for today yet! That seems a bit slow to me. I don't want to be up until midnight analysing data just because my provider is pants. Thinking of changing suppliers
anyone here receive EOD data from reuters? I'm signed up to receive european stocks data but its now 8pm in Europe and i haven't got the data for today yet! That seems a bit slow to me. I don't want to be up until midnight analysing data just because my provider is pants. Thinking of changing suppliers
Yup - I still do ... but only futures data, and I only look at stuff the next day, so no idea how timely it is. For comparison ShareScope has its data ready by around 5.30pm I think.
ForexSteve
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Today Forex on Datalink is completely missing for Monday 15 June 2009 (yesterday). No reply from support as support appears to be solely US based. Thus European users have to wait for a day to get a reply (hopefully) and in the meantime no daily data for which they have paid. Depending on their eventual reply I'll be looking into moving suppliers as this data is essential for my analysis.
GammaJammer
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Maybe at least worth having a backup plan. What is the data you're missing?
ForexSteve
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I cover around 50 currency pairs. I have up to close of business Friday last week. When I try and download for yesterday it tells me there is no data. So either yesterday was an FX trading holiday (joke!), Reuters did something techie over the weekend and forgot to switch FX back on or disabled my FX account with them but keeping the Equities one open. Whatever the cause, I strongly advise subscribing to a data supplier that provides support during your time zone.
GammaJammer
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But what actual data do you take - hourly ohlc? (for example).
ForexSteve
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Daily - daily data and Reuters have just admitted there is a problem and that their engineers are looking into it. I have requested contact details of their European support but I am not hopeful. No idea whether there is an impact on their real-time feeds.
In my experience, problems on a Monday invariably point to poor weekend systems upgrades. If they tell me I'll let you know.
In my experience, problems on a Monday invariably point to poor weekend systems upgrades. If they tell me I'll let you know.
GammaJammer
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Daily data is pretty easy to get hold of elsewhere as a fail over though. Shouldn't be a show stopper to sort out something else I'd have thought. let me know if you need any help.
ForexSteve
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I wouldn't advise someone just changes FX supplier and tacks that data onto the end of their old suppliers data. In anycase I'd manually need to change symbols in my software to accommodate the new supplier and I am not prepared to do that unless I know I am moving over to them full time. They appear back online and I have now requested a European based support option. If that fails I will start evaluating what else is out there.
GammaJammer
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They're a large, professional company. At the end of the day that means a double edged sword. On the one hand they have a lot of people depending on that data, so it has to be reasonably robust (both in content and delivery), and on the other hand, they, erm, have a lot of people depending on that data, so the quality of customer service experience can be the same as with other large companies (i.e. patchy and / or commoditised).
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