Day Trading & Forex Forum

Marc100

Hi...

Firstly, I appreciate that this message should really go on the Software board but as this board gets more hits I thought I'd get more replies. So apologies upfront!

Currently I have both trials of Updata TA and Sharescope running on my system.
I would class myself as a beginner/intermediate at TA.

I started with Updata and quickly got to a stage where I felt confident in using it. Then I read the reviews page of Trade2Win and saw that many traders rated the programme poorly.

Many people rated Sharescope as one of the best to use so I then downloaded Sharescope so I could compare the two.

First impressions are that I find Updata TA more intuitive with clearer layout.
It produces better charts with more extras.( Bells & whistles)

1) I appreciate that within 6 months Sharescope would work out far cheaper for EOD but what other reason's are there for using it?

2) Is this a case of David & Goliath , with people siding with the underdog?

3) Do you feel Sharescope's chart's provide as clear a picture as Updata's?

4) Does anyone here actually use Updata TA?

5) Any other comments?

6) Do I really have to start from scratch learning Sharescope?

Sorry for the long winded message but it really is bothering me.

Kind regards

Marc AKA Confused .

waytogo

Hi

I have never used Updata, as all of the people that I have spoken to who have used it said it was unreliable. Also you cannot get the futures through Updata (at least you couldn't last autumn when I spoke to them) so it's no good if you want to trade those (which I do). However I used to get Sharescope until I needed the intraday stuff, and I found it very reliable and easy to use, and would recommend it if you only want EOD.

There are reviews of all the main software packages on this website, all of which I would consider to be honest opinions. I don't think anyone would say the didn't like something just for the sake of it.

Waytogo

DaveJB

Marc,
having used Sharescope a long time, and trialled Updata (I bought Indexia, incidentally, the forerunner to Updata TA) ... I cancelled Updata for one main reason - they NEVER replied to any emails of mine, phone support works, but when I'm working on charts at midnight I can't phone... my view is that to set up supposed email support, then to totally ignore it, is to suggest the customer isn't as high a priority as they ought to be.
Updata is TA, Sharescope is fundamentals - it's also a rather useful datafeed for running in conjunction with a decent TA program, of which there are many. Any halfway decent TA program will suit the EOD user in my view, so personally I'd select based on the features - I would NOT go for Sharescope if only interested in TA, I would consider Updata.... but would probably, in the end, go for Metastock or similar and use Sharescope as the data feed. I personally run Metastock 8, Sharescope, Pfscan, TC2000. I consider Updata's lack of support dreadful, and that is high enough on my personal priority list to keep them from my programs folder - for info they responded to my cancellation and suggested this non-replying to email was unusual, a real one-off etc. I then had problems downloading their 'Trader' demo and, almost 2 months later (this was a 1 week trial by the way <g>) have still not had a single reply to around 6 emails asking for help... admittedly after the second or so they tended towards the sarcastic, which probably didn't go down too well!
Dave

genti

Marc.

i have used UPDATA (real time and end of day) some time ago, actualy you are right , with updata you can get many type of charts etc, but i find it very hard to work with,and after some time i found out about share scope , which i have right now, and it really seem to be great,

Best wishes
Genti

catsdad100

I use Sharescope Realtime and have done so since it came out. I have had two problems in that time and both were sorted quickly. By contrast I tried Updata Realtime for a week and gave up on day 2. They were unhelpful and when you did get some help they were as good as useless. The system would not work properly and interfered with other stuff I run. Now I know that Realtime and EOD are quite different, however I would cope with any shortcoming on the part of Sharescope on the basis that they do care and make constant efforts to listen to their customers and add features that people request. With Updata I felt that their arrogant and supercilious attitude and complete failure to recognise any difficulties could be down to them was enough to make me run away from them. This job is hard enough without unhelpful companies causing you new problems and expecting paid for it. I had the impression that the customers are paying to be their guineapigs. Perhaps I have been unlucky, but a couple of years previously I purchased their analysis system and could not get it working. In the end, after a battle, they agreed to refund me as nothing they tried could make it work.
It should have been once bitten twice shy, but I would never go near them again.

Skimbleshanks

My only dealings with Updata tell me they are to be avoided - they are arrogant, cocky, and belittle their customers.

And just try and get yourself off their mailing list - IMPOSSIBLE! I've asked very nicely, asked nicely, asked, moaned, pleaded, begged, and I'm still receiving their stuff. And just in case you think that by emailing David Linton direct (md of Updata) gets you any better response, think again.

Every time someone mentions Updata, I always think they mean UpYours.

Sharescope on other other hand are the complete and utter opposite - by far the best trading software company I've ever dealt with when it comes to customer response.

Marc100

Thanks for the responses guys. Both informative and obviously knowledgable.

This thread has led me to conclude that I don't want Updata or Sharescope.
I personally don't like the basic look of Sharescope but might consider them for a data feed as alluded to by DaveJB . I want a more robust programme.

DaveJB, you mentioned Metastock which I'm now investigating. I like the look of it as it contains Options and Futures which I'm interested in.

Anyone know or rate the below link as a data feed, seems cheap?

http://www.finexprestel.com/piproducts.html

Thanks again.

Kind regards

Marc.

zambuck

...I ue Prestel as I have always used EOD data to trade and has done very well anyway...I may go full time eventually but at present with EOD have made few quids...VOD, BARC were examples which were identified as buy by Metastock 8.. made few bobs.

I also use Metaload and Metatools with Metatock...Metaload rings Prestel and downloads data every day on time and updates data...(useful if you are not on system)...Metatools maintains data into sectors and FTSE 100, 250 etc etc...however that service has stooped because of FT site change.

With 'web link' in metastock you can get fundamentals of any chart that is open...web link is maintained when you chnage security...very useful feature...so I stopped using Sharescope after using it for 2 years....

__________________
zambuck

The most futile and disastrous day seems well spent when it is reviewed through the blue, fragrant smoke of a Havana Cigar.
Evelyn Waugh.