TS 2000i Customer Number

chicagotrader

Newbie
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Hello -

I am trying to re-install my 2000i after a computer failure. I have a lifetime password, but now it is asking me for my customer number, which I have but don't know where to enter in the software. The Desktop>User Information tab shows the space for it but is greyed out. Does anyone know where I can enter this?
Thanks alot.
 
It must be a problem in installation, you need to uninstall everything and try reinstall it.

Cheers
 
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