ig markets - a criminal broker

This is a discussion on ig markets - a criminal broker within the Forex Brokers forums, part of the Commercial category; Why not just trade with a direct market access broker and these problems would disappear. Granted you need a lot ...

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Old Mar 27, 2009, 1:14pm   #31
Joined Oct 2006
Why not just trade with a direct market access broker and these problems would disappear. Granted you need a lot more money in your account but at least you know youre not getting messed about by a SB company. You can open a proper direct market access account with $5k for futures and it gives more leverage than you'd ever need. I dont think you'll ever beat the SB companies as they make up their own rules.
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Old Feb 11, 2015, 2:24am   #32
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IG markets gave away my account. UNSAFE

I have accounts with IG from 2007. I was taken to Tennis several times at the Rod Laver and to a Football Grand Final. I stopped trading leaving in >$60,000 in August 2010. Statements stopped 2 years ago.

A week ago I found I could not login. That IG had no record of me and that my email was not the email associated with that account. My login had been changed, my email changed to a yahoo account under another name, and a new address and the account has been traded on. I suspect another bank account is attached. I found this out gradually in talks with staff.

Meanwhile my superannuation trading account under my name has been kept with my email address and the statements still arriving.. it has a thousand for so left after IGs charges.

I read on joining IG that money had to be returned to the account associated with the trading account, so assumed it meant that the account could not be changed. However I now know it can. Further the Head of Compliance told me that changes can be made over the telephone.

Your money is NOT SAFE in IGMarkets

I have been treated like a criminal by the Head of Fraud, who has asked for more and more information including certified drivers licence, certified passport, certified address, bank statement, all bank transactions (not just with IG) for an indeterminate time, maybe to 1972 when it was set up, and more, full identify theft information. My email is the same and my drivers licences were used in setting up and current were taken to shown to the Head of Compliance.


A polite staffer had queried if "your partner had access to the account" to which I said no I had no partner, was divorced, etc. When I asked the Head of Fraud if the fraud was done internally the HEAD OF FRAUD LIED and said I had told a staff member that my ex-husband had access to my trading account.

he wrote "As per your conversion with Ryan it was mentioned by you that your ex Husband had access to the account. Thus the details of the account has been compromised at your end. Someone who had access to your username and password logged in and changed the email address and has been trading on the account. '

HEAD OF FRAUD LIED so what protection do we have.


The Head of Fraud emailed that when I supplied all my identity my account would be re-instated. It has not happened.

I was blocked from speaking him on the phone re his demand for full bank history,

I phoned IG the next day, he answered and did not identify himself as head of fraud, and did not acknowledge knowing my name or recognising the account. He kept asking why I wanted to make an appointment with the head of compliance.

He would not give me an appointment to see the Head of Compliance, said she was not there, didn't know where, would not link me to her second or assistant. Told me I could come into Collins Street and just speak to anyone one around. After I reiterated that the Financial Service Omsbudsman required me to see the Head Of Compliance he finally admitted she was at lunch.
Latest response:
'We are currently investigating the matter and as I mentioned yesterday I will provide you with an update by the end of this week.' (Head of Compliance)


Your money is not safe in the account. I have been treated horribly.
My exhusband has been slandered. I have been lied about.

I have full email record of every statement and request from IG.
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Old Dec 27, 2015, 9:25am   #33
 
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Update?

Can we have an update?
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Old Dec 27, 2015, 11:44am   #34
xwz
 
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re IG markets, collins street Melbourne// acct given away

Update.
Eventually after going into Melbourne and speaking the Head of Compliance, which achieved zero other than my thinking they would refill my account, submitting a detailed Fraud Complaint to South Melbourne Police, them contacting IGmarkets Natalie Beirne, Compliance, sending this to Queensland because the money was transferred to a Queensland Bank account, address there and other places. .... IG let me have access to my account, now it 6000AUD left in it. They've not replaced the money.
Hearing nothing I contacted Queensland Police 5 months later and they knew nothing of the Fraud Case.No trace of the paper work. Contacted South Melbourne Police again, who were going to chase it up or re-submit. Nothing has has come thru, so now I have to speak the Snr Detective again who took the case on originally. Very weird.
I feel gutted.
I will post again when I get some progress. Sorry for not updating.
I am shocked at other information re IG on this site. The number of retail traders in the US have dropped by about 50% I read somewhere. The predators must be feeling the pinch. Martin Armstrong is warning that 2017 will be harsh.
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Old Dec 27, 2015, 12:38pm   #35
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I dont understand , how someone could have taken money out from the account , withdrawals are only made back to a credit card in your name or to a bank account in your name , no one can take money out from the account . Unless someone was playing with your account causing you to lose money . And why you stopped logging into your 60K account for years ?
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Old Dec 27, 2015, 1:51pm   #36
xwz
 
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1. I did not login because I went thru tax office fight(lawyer, barrister etc) for 3 years, a divorce, sale of home, massive take down thru bad advice by accountant on investment ... so no trading for a few years. I thought that little bit was safe and unseen so not asset stripped by the ex husband.

2. Agree, I understood what you write also. Account was alphanumeric name and password also secret. Neither could be changed without going thru my password protected email account and then changed. Yet new name and new password, new bank account, addresses and new email account were set up.
About 55K taken out. The account was also traded with the small residue left.

3. Seems like an inside job. How else could they know it was not an active account plus get all the rest. Over the desk calls need secret information which one knows other than IG.

4. When I signed up I understood that money could only be withdrawn to the account it was set up with.
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Old Dec 27, 2015, 2:10pm   #37
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Quote:
Originally Posted by xwz View Post
1. I did not login because I went thru tax office fight(lawyer, barrister etc) for 3 years, a divorce, sale of home, massive take down thru bad advice by accountant on investment ... so no trading for a few years. I thought that little bit was safe and unseen so not asset stripped by the ex husband.

2. Agree, I understood what you write also. Account was alphanumeric name and password also secret. Neither could be changed without going thru my password protected email account and then changed. Yet new name and new password, new bank account, addresses and new email account were set up.
About 55K taken out. The account was also traded with the small residue left.

3. Seems like an inside job. How else could they know it was not an active account plus get all the rest. Over the desk calls need secret information which one knows other than IG.

4. When I signed up I understood that money could only be withdrawn to the account it was set up with.
Strange , no one can change the account holder name , dont give up go to a lawyer .
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Old Dec 27, 2015, 2:26pm   #38
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Thanks tar for the support and encouragement. I will keep going.
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Old Dec 27, 2015, 3:02pm   #39
 
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do you still use the same computer and connect to the world with the same isp as when this fraud took place?

maybe an odd question I know, but as you are getting caught up in the t2w system and having all your postings approved then something clearly isn't right you see.
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Old Dec 27, 2015, 3:35pm   #40
tar
 
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Quote:
Originally Posted by Lightning McQueen View Post
do you still use the same computer and connect to the world with the same isp as when this fraud took place?

maybe an odd question I know, but as you are getting caught up in the t2w system and having all your postings approved then something clearly isn't right you see.
Maybe because she is a new member just 4 posts ...
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Old Dec 27, 2015, 3:51pm   #41
 
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Maybe because she is a new member just 4 posts ...
maybe, but it is not a usual occurrence for new members to get caught up like this every post, in fact join date is in February so not new, ok only a handful of posts but I do not believe that is a valid reason to get posts hung up in the moderation queue, as I said it is rare, especially when not linking anywhere.
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Old Dec 27, 2015, 4:00pm   #42
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Quote:
Originally Posted by Lightning McQueen View Post
maybe, but it is not a usual occurrence for new members to get caught up like this every post, in fact join date is in February so not new, ok only a handful of posts but I do not believe that is a valid reason to get posts hung up in the moderation queue, as I said it is rare, especially when not linking anywhere.
Maybe Sharky can clarify this ...
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Old Dec 27, 2015, 9:09pm   #43
Joined Jan 2015
You should see how IG screwed over 300+ clients on the SNB floor removal on Jan15th.

The FOS seem to be in IG'S back pocket.

Getting the FCA to investigate is like getting blood from a stone.

See this site http://www.negativebalancewithiginde...f.yolasite.com

And Google ig index are cheats

Who at fca is even slightly listening to what you are saying? The IG supervisor at FCA is a guy called Bimal Shah.....Who worships the ground IG are standing on.
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Old May 29, 2017, 12:21pm   #44
 
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IG is a scam, they made up market price to gain from your lose!

IG is a scam, they made up market price to gain from your lose!, I short a bitcoin position and put the stop lose away $100 USD, after 8 minutes, they suspended the long trade of bitcoin then surged their bitcoin price more than $100 USD to hit my stop-lose, then dropped $100 in less two minutes back to previous level, Checked all major bitcoin exchanges they never have this price surge.
could any guys that have suffered IG scams write to me at stopigscam@gmail.com, let's put our stories together.

Below are stories of two IG clients:

IG is scam stay away
IG claims to be one of the leading brokers and surely they are scam. I've been trading with them for more than 2 years, they always change the settlement prices and then claim that their charts are not accurate. If the charts on their website are not correct how do they expect clients to trade, for example if you place a trade and the market settles at 10091.55 on their live chart, they will say ooh sorry the correct settlement price was 10094.66
They would claim this price to be on third party platform.

They will steal your money be warned!!!!!!!!!!!!!!!

Dodgy Stop Loss
Dodgy Stop Loss. Follows you everywhere...if you know what I mean. Odds always against you no matter what you do. I opened 2 positons..one buy, one sell, same currency pair and put stop losses on both. Both were taken out at the same time before my eyes. I just learnt my lesson. Took all my money out straightaway. Now I'm happily trading elsewhere. They will milk you dry...be warned!!!
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Old May 29, 2017, 12:48pm   #45
 
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IG made up price to hit your stop to make money

IG made up price to hit your stop to make money, I short a bitcoin position and put the stop lose away $100 USD, after 8 minutes, they suspended the long trade of bitcoin then surged their bitcoin price more than $100 USD to hit my stop-lose, then dropped $100 in less two minutes back to previous level, Checked all major bitcoin exchanges they never have this price surge.
D ,Tongai Chedu, I have the same stories as your guys, could you and any guys that have suffered IG scams write to me at stopigscam gmail com, let's put our stories together.
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