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Community Constitution
Community Constitution

The T2W forum is a place to share information, seek help and contribute to everyone’s development as a Trader. We are a community and should behave like one.

We want T2W to be a place where you can discuss trading, free from nasty comments and people trying to sell you things.

Following these basic rules will make sure that we achieve this aim together.

1.01 People have a right to be treated properly. Forums are notorious for human beings behaving badly toward each other. We don’t want this on T2W. If you don’t like someone, think their question is stupid, have had a bad day and whatever else you think excuses bad behaviour then deal with it some other way. If it appears on the forums and crosses a line then you can expect it to be dealt with by us.

1.02 Don’t feed the trolls. Every community has a small but very vocal number of people who add nothing of value. They deliberately cause trouble and offence and clearly have little else to do with their time. Your job is not to rise to the bait. Ignore them and report them. They will soon get fed up and go somewhere else.

1.03 Don’t post rubbish. This isn’t You Tube, it is a site dedicated to Trading and should be treated as such. There are plenty of places where you can post whatever you like. We don’t want it here unless it is about trading.

1.04 This isn’t a freedom of speech site. We can be liable for what you post and this could cost us a lot of money. We may have to delete things to protect us from this. So if you want to campaign freely and be allowed to say whatever you like then you will have to find somewhere else to do it. This does not mean you can’t express an opinion, just do so sensibly and within the rules.

1.05 Make sure you follow the posting guidelines. They are there for a reason and it gets annoying when posts appear all over the place and/or in the wrong place. This is not asking much so do your bit for everyone’s benefit.

1.06 No selling allowed. Any form of selling is unacceptable. The forum has to be a safe place, it can’t be this if you are trying to sell your products and services. If you see this happening then report it and it will be dealt with.

1.07 Vendors are welcome but they can’t sell. Any vendor representative who is prepared to share valuable information, join in discussions or deal with questions about their services will be welcomed. If they cross the line into selling the offending content will be deleted.

1.08 Don’t abuse our team. We have a duty of care for all the members of our team and will not tolerate any form of abuse directed at them. This is a zero tolerance policy so don’t do it. Also we don’t respond to aggression or threats, stay polite and you will be fine.

1.01 If you break the rules expect to be dealt with. Depending on what you have done, you may be warned, suspended for a short time or banned completely. This is regardless of how long you have been a member and how much you have contributed. And don’t forget we depend on you to report things that you feel have broken the rules as we can’t spot everything.

1.10 It is how you behave that counts. We don’t have the time to investigate why you might feel a certain way or who may be right or wrong in a given situation. So, we will look at what you actually do, how you conduct yourself and react accordingly. No solution is ideal and we want to allow full and frank discussion but if we have to step in and police things we will.

1.11 Don’t be harsh with newcomers. We do all we can to guide new members but they will still post what appear to be the wrong questions often in the wrong place. Show some tolerance and help if you can, treating them harshly is against what we stand for so don’t do it. If you think they are not genuine, report them.

1.12 Posting on T2W is a privilege not a right. This is a privately owned site and nobody has to pay to be here. Any inappropriate posts or any issues that take up a disproportionate amount of site resources, or make it a worse place to be, can be stopped at our discretion. We have to prioritise our spend and will not waste valuable resources dealing with things that do not warrant it.


How to use the forums

1. Posting Threads

1.1 Each forum has a different topic. Please make sure you find a forum and topic that best fits the subject of your new message.
1.2 Browse a topic first or use the search facility to see if your question has already been asked or answered by someone else.
1.3 Don't start threads if:
- You are just responding to another thread that has been locked/deleted by a moderator.
- You are asking why a previous thread was locked/deleted by a moderator.
- You just want to complain about other people's behaviour or forum content.
1.4 Don't post just to increase your post count.
1.5 You can post images subject to copyright restrictions and it is up to you to check these out. Don't include any images of a sexual or offensive nature. Any links to clearly offensive or pornographic materials will be removed immediately.
1.6 Do not spam. This is posting forum messages that offer no significant value to the topic. Most of these kinds of posts are just single-word posts that have no meaning or value whatsoever.
1.7 Keep your posts related to the topic of the thread. Irrelevant posts, particularly those which are intended to take the thread completely off topic, will be moved to a new thread, or may be removed altogether.
1.8 Please don't double post (two posts in a row). If you need to amend a post, do so by using the edit button next to your original post.
1.9 Don't post the same message more than once, in different forums.
1.10 If you want to complain about some content, use the 'Report Post' button at the bottom left of the offending post.

2. Mentioning other Web sites

2.1 You can mention, link to, or discuss other Web sites that are of interest to our members, as long as they don't violate any of our guidelines. Please don't use our community to generate traffic for another trading community. We'll delete posts that mention or link to our competitors for the sole purpose of encouraging our users to participate elsewhere.

3. Signature Rules

3.1 Signatures should not be excessively long.
3.2 You can't use your signature to advertise.
3.3 Signatures cannot include any link, identifiable URL or email address. Identifying your company name or type of business is not permitted unless the principal reason for using the site is the representation of the company to address members' questions and support issues.

4. No Advertising

4.1 You can't post advertisments of any kind anywhere on the site.
4.2 If you want to advertise contact advertising@trade2win.com.
4.3 Advertising includes, but is not limited to:
- Posting the URL of your commercial web site.
- Offering for sale (or a free trial of) your product.
- Posting references to, excerpts from, or details of your product.
- Posting with minimal content that is clearly designed to act as a lure towards your product.
- Posting your email address or asking members to contact you for details of your product .
4.4 Exceptions:
- Substantial content that derives from or is connected to a commercial product (e.g extracts from a subscription-only newsletter) may be permitted provided that the content is deemed useful to the community by the moderators and provided that there is absolutely no direct reference to its commercial nature.
-Members with no connection to commercial products may mention them where relevant.
-Vendors may answer specific questions that relate to an aspect of their product, provided that they do not use their response as a means of promoting it.
4.5 Anyone who has a commercial interest in selling/marketing their product to T2W members must declare this interest in their personal user profile. Failure to do this may result in you being banned from the site.

5. Changing your user name.

5.1 If you forget your login details or wish to change your user name then email support@trade2win.com for help, please do not simply re-register. Anyone found using multiple accounts will have all additional accounts deleted and may be subject to sanctions . Usernames can only be changed in exceptional circumstances as determined by T2W .

6. Respect for Moderators

6.1 Moderators are site members who freely give their time to ensure that discussions are friendly and civilised and conducted in accordance with the site's guidance. The forums could not function in the way that they do without the activities of the moderators and their efforts should be appreciated by all who use the site.
6.2 Please remember the moderators are volunteers. Try not to make their tasks even more time consuming by seeking to draw them into debate on the implementation of the rules in any particular case. Any thread which appears to be going down this route will be closed and/or removed .

7. Reporting posts

7.1 You will find "Report Post" links that look like this: in many places throughout the forums. You can use these links to alert moderators of anything which you believe to be in breach of the guidelines so that they can deal with it.

8. Violations of the guidelines

8.1 Any violation of these guidelines, the site and forum terms and conditions or the Community Constitution will result in a warning from a member of the moderation team. Any further violations may result in a temporary or full ban from the site.
8.2 Any member subject to a suspension will be permitted to read the forums, but not post.
8.3 In exceptional circumstances, and at the discretion of the site moderators, members may be immediately and permanently banned from the website without any prior warning. Such circumstances include, but are not limited to, sexual harassment, personal abuse towards another member, racist comments or blatant advertising.