GKFX Customer Service

This is a discussion on GKFX Customer Service within the Brokerages forums, part of the Commercial category; I'm looking for a spread betting / CFD broker that permits £0.10p per point (or equivalent) trade size (on indices ...

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Old Dec 20, 2017, 1:52pm   #1
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Joined Mar 2002
GKFX Customer Service

I'm looking for a spread betting / CFD broker that permits £0.10p per point (or equivalent) trade size (on indices and commodities - not Forex). I know various members here use GKFX and get on okay with them - so I thought I'd consider them.

I've done as I always do with a new broker which is to e-mail them to see how swift and helpful their reply is. As of yesterday, I've sent four e-mails in total - all to different GKFX addresses. Guess how helpful the replies have been? You don't know obviously, and nor do I as I've not received one - not a single one! I've done the obvious checks to ensure my e-mails were sent and that their replies haven't gone straight to the junk folder etc. No issues there that I can see.

So, any suggestions as to how I extract blood from this brokerage stone?
Tim.
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Old Dec 20, 2017, 2:54pm   #2
 
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Hi Tim, they seem to promote either 'Live Chat' or 'Let us call you' as their preferred means of communication. This can be accessed from their main page.
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Old Dec 20, 2017, 5:27pm   #3
Joined Feb 2002
Even at 10p / point, those damn crypto's ain't worth it Tim - don't do it!
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Thanks! The following members like this post: timsk
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