InterTrader.com

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Old Aug 9, 2011, 3:36pm   #1
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Default InterTrader.com

We've just added InterTrader.com to T2W Reviews in Brokers.

Quick Summary: InterTrader.com provides a suite of products and tools to help you back your judgement in the financial markets.

NB. To rate and add your own review of InterTrader.com, click here
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Old Sep 23, 2011, 5:14am   #2
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Default Just like other LCG white labels but cheaper

I have tried InterTrader the execution is just like TradeFair and Capital spreads, but they offer a monthly rebate that in essence cut their spreads by 10% ,together with a £1,000 sign up offer , can't go wrong

Rating: 9/10

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Old Sep 28, 2011, 10:06am   #3
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Default Fixed Spreads

I am trading with Intertrader. I like mostly the fixed spreads. Knowing what charge there is before hitting the market is nice. As they say: every bit counts. I am a new trader and there is still plenty to improve in my strategy. I like the helping materials and webinars provided by the broker free of charge. Its useful to have profesional traders guidance and be able to ask a question during live sessions. What I missed before are the guaranteed stops which I use for equity trading, especially when I go long. Now they offer guaranteed stops and I have moved all my shares trading with them. Guaranteed stops however come at a small extra charge. I am happy so far and I do not intend to change my broker for now. Last but not least market execution is fast and realiable and the markets I trade do not require large starting funds, which is helpful.

Rating: 9/10

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Old Dec 20, 2011, 8:12am   #4
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Default Simply Good

I've been trading in InterTrader for a year with no problems. The platform works well and is very intuitive. I started using their app in my iPhone and it is a great tool to keep track of my account easily from everywhere.

Their customer service is professional and helpful, replying to each of my questions really fast.

I'm definitely a satisfied customer.

Rating: 10/10

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Last edited by SamWein; Dec 20, 2011 at 8:15am. Reason: Fixed extra spaces
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Old Mar 15, 2012, 9:09am   #5
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Default Good for mobile

I'm using Intertrader's mobile app in my iPhone. The app is very intuitive. It allows me to easily open and close positions, and view a wide variety of charts, among a range of other helpful features. It could be improved with a ‘confirm your trade’ request after tabbing the Buy/Sell button – I think this would make me feel more confident when using the app for trading.
But I do recommend it

Rating: 8/10

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Old Mar 26, 2012, 5:54am   #6
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Default Low cost broker & helpful customer support

[size= 12pt][/size]
[size= 12pt]Wide range of markets[/size]
[size= 12pt][/size]
[size= 12pt]Tight fix spreads[/size]
[size= 12pt][/size]
[size= 12pt]Several platform options including mobile apps & Metatrader[/size]
[size= 12pt][/size]
[size= 12pt]Speedy execution[/size]
[size= 12pt][/size]
[size= 12pt]A number of free helpful tools for clients[/size]
[size= 12pt][/size]
[size= 12pt]Live charts[/size]
[size= 12pt][/size]
[size= 12pt]Demo account for newis[/size]
[size= 12pt][/size]
[size= 12pt]Webinars[/size]
[size= 12pt][/size]
[size= 12pt]Daily reviews[/size]
[size= 12pt][/size]
[size= 12pt]Guaranteed stops offered -at an extra charge-[/size]
[size= 12pt][/size]
[size= 12pt] [/size]
[size= 12pt][/size]
[size= 12pt]Reliable…need no more.[/size]
[size= 12pt]
[/size]

Rating: 9/10

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Old Mar 29, 2012, 10:29am   #7
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Default Customer Service is terrible

I opened an account with Intertrader and the platform wasn't working on 2 separate ocassions when the markets opened Sunday evening.
This wasn't the worst experience. I requested to withdraw and was told to send in screenshots of my Internet banking account as they couldn't trace where my funds had come from - which I've never experienced. I sent these in and received an email to say all is good and the transaction would take place on the same day.
2 working days later I received a call from them asking me why I was withdrawing. I stated I was busy and just wanted my money returned to my account. After a heated debate they stated "We'll close your account then", to which I replied that's fine. They then sent another email to say your account is closed and funds would be back into my account.
Another 2 working days later the funds had still not arrived. So I called them and asked to speak to a manager who stated the transfer would take 3-5 working days. I was furious as they only processed my withdrawal AFTER they tried to call me to keep me as a customer! I demanded that the funds be transferred on the same day, to which the manager Lucy Barr, then stated we don't have that facility! I was then put through to Hazel Anderson (Compliance Director), the first thing she said was "what's the problem, I'm about to go into a meeting!" I had to explain the situation again and my request for a same day transfer was "we'll look into it".
Another 2 working days and I've still not received my funds or heard from them.
Do NOT deal with these muppets. I'll report them to the FSA.

Rating: 2/10

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Last edited by panache; Mar 29, 2012 at 10:34am. Reason: Content amendment
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Old Apr 5, 2012, 5:50pm   #8
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Default Be very careful with intro offer

Intertrader and some others offer a 10% 'top up' of funds on opening an account. So if you put in £1,000 they will add £100. It would be easy to assume this means that you get £100 to play with. Watch out! Complex rules and terms and conditions apply so for example if you lose the £100 without meeting some very difficult criteria you can only withdraw £900 from your account. You may be trading with your own money in effect. Although technically not a scam this kind of offer is just too misleading for comfort.
On the Plus side they do offer very good live trading session webinars.

Rating: 4/10

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Last edited by goodegg; Apr 5, 2012 at 5:53pm. Reason: typo
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